Quick answer:
Restart both your Mac and iPad completely, then reconnect Luna Display
Check connections: Ensure the Luna unit is firmly plugged in and both devices are on the same Wi-Fi network
Verify apps are running: Luna Display should be active on both Mac and iPad
Try different ports/cables if you have them available
Having trouble with your Luna Display? You're in the right place! Most display issues have simple solutions, so let's get you back up and running quickly.
⚡Universal Quick Fixes
Step 1: Restart Everything
The tried-and-true method that fixes most temporary glitches:
Restart Everything
Restart Everything
The tried-and-true method that fixes most temporary glitches:
Mac: Fully restart (not just sleep/wake)
iPad: Power off completely, then turn back on
Luna Display: Unplug and reconnect the hardware dongle
Step 2: Check Your Connections
Connection issues are super common and easy to fix:
Physical Connections
Physical Connections
Luna unit: Make sure the Luna Display unit is properly inserted into the proper port
Test with a different cable if you have one handy
Try a Thunderbolt, Ethernet, or USB cable (USB available for macOS 10.15+)
Try a different port on your Mac if available
Wireless Connection
Wireless Connection
Wi-Fi: Both devices must be on the same network
Wi-Fi Network: Connect to the 5G network for the best connection
Network strength: Move closer to your router if signal is weak
Step 3: Display Settings Check
Quick settings verification:
Display Settings
Display Settings
Force detection: Go to System Preferences > Displays and click "Detect Displays"
Reset display settings: Hold Option key and click "Scaled" to see additional resolution options
Mirror vs. Extend: Make sure "Mirror Displays" is unchecked unless you want identical screens
Arrangement: Click the "Arrange" tab and drag the Luna Display rectangle to match your physical setup
🤔Still Having Issues?
If these quick fixes didn't solve your problem, don't worry! We have detailed solutions for specific issues:
→ Troubleshooting Luna Display Quality Issues
Covers blurry displays, resolution problems, pixelation, and performance issues