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If your Workbench session keeps disconnecting, here are the most common causes and how to fix them.

My Workbench Connection Keeps Dropping

Troubleshooting steps for lag, choppy movement, or pixelated video quality during a Workbench session.

Why is Workbench Lagging or Pixelated?

Learn why your Mac's resolution may look zoomed in or lower quality during a Workbench session, and what to expect.

Why Does My Mac's Resolution Look Different in Workbench?

If your Mac is not appearing in Workbench on your iPad/iPhone, here are the most common reasons and how to fix them.

My Mac Is Not Showing Up in the Device List

Send our team the information we need to investigate an issue with your Workbench session.

How to Submit a Diagnostic Report in Workbench

Step-by-step troubleshooting guides for Workbench

Workbench Troubleshooting

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