Astropad

Learn about our return and refund policies based on your region.

How do I start a return or exchange?

Find out if we ship to your country or region.

Does Astropad Ship to my Country?

Learn more about processing times, shipping times, carriers, and tax liabilities here!

Shipping Information - Astropad Accessories

Learn about shipping times, carriers, and tax information for your region.

Shipping & Taxes

How to cancel and get a refund for your order if it has already shipped

What can I do if I can't cancel my order because it has shipped?

Learn how to track your order and how Astropad handles shipping delays

Why hasn’t my order shipped, and how can I track or resolve shipping delays?

Sign up for our newsletter to receive 10% off your first order (for new customers only)!

Discount Codes, Special Offers, and Promotions

Learn how to become an authorized Astropad reseller, and get bulk discounts and wholesale pricing.

Resellers, Wholesale, and Bulk Orders

Warranty - Darkboard

Need to change your shipping or billing address? Here's what you need to know about making updates and what to do if your order has already been processed.

How to Update Shipping or Billing Addresses for Your Order

If your tracking shows "delivered" but you don't have your package, or if you think it went to the wrong address, here's what to do.

What to Do If Your Package Is Missing or Delivered to the Wrong Address

Learn more about refunds for shipping charges and incorrect items

What is Astropad's policy regarding refunds for shipping charges and incorrect item returns?

Deliveries, carriers, returns, and exchanges

Orders and Shipping 

Create a custom design with text, images, and links

App Downloads

Find answers and get help from Intercom Support and Community Experts

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